Most plumbing problems don't wait for business hours, and neither do we. Our North Star dispatch board is staffed around the clock so a real person answers, not a voicemail.
Behind Street Wise - Plumbing is a crew of journeyman and master plumbers who've worked on everything from century-old cast iron to brand-new PEX systems. We're insured for the job, licensed in DE, and we stand behind every repair with a written warranty.
We've trained our team to diagnose the actual cause, not just patch the symptom. A slow drain in a North Star kitchen is rarely just the trap — it's often venting, slope, or a buildup problem further down the line, and we check all of it.
Our trucks are stocked before they leave the yard each morning, not after a customer calls — common valves, wax rings, supply lines, and fittings ride along so a North Star technician isn't making a parts-store run mid-repair.
A surprising number of the emergency calls we take in North Star started as something small three or four days earlier. Here's what tends to escalate fast.
When water's actively coming out somewhere it shouldn't, minutes matter more than money. Our on-call technicians in North Star are dispatched with the parts and equipment to handle burst pipes, failed water heaters, and overflowing fixtures on the first trip.
From a running toilet that's quietly inflating your water bill to a full re-pipe of an older North Star home, our residential team handles the everyday and the extensive with the same attention to detail.
Restaurants, offices, and retail spaces in North Star, DE can't afford extended downtime over a plumbing issue. Our commercial team is equipped for grease trap service, backflow testing, and multi-fixture repairs on a schedule that respects your operating hours.
Our drain team runs camera line inspections before recommending anything invasive, so you're not paying for a dig-up when a hydro-jetting service would clear it.
Whether it's a pilot light that won't stay lit or a full tank-to-tankless conversion, our technicians are certified on both gas and electric systems common in North Star, DE homes.
We use electronic leak detection to pinpoint the source before any demolition starts, so the repair stays focused instead of turning into a bigger project than it needs to be.
We replace failing shutoff valves and supply lines as part of fixture work rather than reconnecting new fixtures to old, brittle hardware that's likely to fail next.
You'll talk to an actual dispatcher in North Star, DE who asks a few quick questions to understand the problem and your address.
Because our trucks are staged across North Star, DE, dispatch can usually give you an honest, specific arrival window.
Your technician diagnoses the issue and walks you through the fix and the flat price before starting, so there's no guessing at the invoice.
The repair is completed, the work area is cleaned up, and you're handed a written warranty on both parts and labor.
You approve a flat price before we start — never a rate that climbs once the job's already underway.
Because our trucks are already staged around North Star, DE, we're rarely the "next week" plumber.
Every technician we send is licensed in DE and covered by full liability insurance — ask to see credentials on arrival.
Our workmanship warranty means the fix is expected to hold — and if it doesn't, that's on us to correct, not you.
"Pipe burst under the kitchen sink at 11pm and they still picked up. Tech had it shut off and temp-patched within the hour." — Homeowner, North Star
"They found the slab leak with equipment instead of just guessing where to cut drywall. Saved me a lot of unnecessary demo." — North Star resident
"Quoted the flat price before starting and that's exactly what I paid. Nice change from the last plumber who kept adding line items." — North Star customer
"Commercial kitchen backup on a Sunday and they still got a tech out before we opened Monday." — Restaurant manager, North Star
"Technician was straightforward about which repair was actually necessary versus which was optional. Didn't feel pushed." — Homeowner, North Star
"Re-piped most of our first floor after years of pinhole leaks in the old copper. Clean work, and they walked me through what they found at each stage." — Homeowner, North Star
We cover North Star proper and the nearby unincorporated areas throughout North Star, DE, and dispatch routes the closest available truck regardless of which zip you're in.
Coverage extends past the city core to the surrounding suburbs and unincorporated pockets of North Star, DE, so a request from just outside North Star limits still gets routed to the nearest available truck rather than turned away.
Because trucks are staged throughout North Star, DE, most North Star calls see a technician the same day, with priority routing for active leaks and no-water situations.
Yes — every job gets a written, flat-rate quote after diagnosis and before any repair begins, so there's no surprise on the invoice.
Burst pipes, overflowing fixtures, failed water heaters, sewer backups, and no-water situations are all handled on an emergency basis, 24 hours a day.
Every technician holds a valid DE plumbing license and is covered under our liability and workers' compensation insurance.
Yes — older pipe materials are a large part of the North Star workload, and we carry the fittings for legacy systems on most trucks.
Usually. Electronic leak detection lets us pinpoint the exact location first, which keeps the opening small and targeted rather than exploratory.
Our technicians are trained across the major residential brands, whether you have a standard tank unit or a tankless system.
All work is backed by a written workmanship warranty — if the same issue recurs within that period, we return at no charge.
We quote the job upfront regardless of when the call comes in, so you'll know the price before agreeing to anything, including after-hours calls.
We cover North Star and a broad radius of surrounding communities throughout North Star, DE — see the coverage list below for specific zip codes.
Same-day replacement is common, though tankless conversions or unusual venting setups may need a short follow-up visit to finish code-compliant venting.
We ask that someone be available to approve the written quote before work starts; after that, staying on-site is your choice, not a requirement.
Dispatch is standing by 24/7 across North Star, DE — call +1-844-833-0201.
Call +1-844-833-0201